MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 140+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We're looking for an experienced Systems Engineer to join our IT & Infrastructure team. Reporting to the VP, IT & Infrastructure, you'll be administering and maintaining our production and non-production infrastructure.

A day in the life as a Systems Engineer:

Administer and maintain our on-prem production and non-production IT infrastructure
Administer and maintain production and non-production Cloud infrastructure
Respond to monitoring alerts, determining root cause, and executing remediation
Participate in on-call rotation and after-hours maintenance rotation
Create documentation related to our networks and computing infrastructure
Coordinate with Engineering to address issues with our code running on our infrastructure
Coordinate with Security to ensure infrastructure meets security, risk, and compliance goals
Research, recommend, and provision new equipment to meet the needs of the business
Develop automation to improve productivity managing our infrastructure
Identify monitoring needs and implement new/improved checks and notification mechanisms
Implement new IT technologies and tools to meet business requirements
Identity and access control management
Oversee infrastructure utilization and capacity planning projects/tasks

If the below describe your knowledge, experience and character, this role could be for you:

I have knowledge of linux, networking, and devops tools/techniques
I gained my knowledge through 3+ years of direct, professional experience in a related role
I have experience in the tech or SaaS industry and have exposure to production environments at a rapidly growing organization
I have professional experience with virtualization (VMware preferred), IP networking, ethernet, and firewall administration
I've worked for an organization subject to regulatory or compliance oversight
I'm familiar with cloud technologies; bonus points if I've used AWS, GCP, Docker, Kubernetes, Ansible, or Terraform
I have a proven ability to work independently and as part of a team
I am conscientious and take pride in my ownership of my job responsibilities
I'm willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA
I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate
I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite:

We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here
We've built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve
We're growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry
We take care of our employees too! Here are just a few of the great things we offer:
Unlimited paid time off - yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day
Healthcare benefits - extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, access to Teladoc medical experts, and a discounted gym membership
Hybrid flexibility - we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer
Work-life balance - this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing
An inclusive workplace - women account for 53% of our employees and 58% of people leaders
Participation in our equity program - we'd love for you to share in MealSuite's success as we continue to grow!
Opportunities for career development and advancement - we support our employees in pursuing and achieving their professional goals
Purposeful work with a positive community impact - more than 90% of our North American employees agree that the company's purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers

This role will require you to work in our office located in Cambridge, ON, up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!

Have we got your attention? Great! Here's what's next:

Apply today with your resume and answers to our application questions.

We'll start reviewing candidates within two weeks of this position being posted and will reach out to you if we'd like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honored that so many people are interested!) and try our best to get back to each person. If there's a delay in our response, please don't think we've forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.

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