Business Analyst

At OtO, we're driven by the belief that innovative technology is essential for a more sustainable and fulfilling future.

We are actively searching for a talented and driven Business Analyst to join our team. In this pivotal role, you will be instrumental in analyzing our user experience, leading our beta tester program, and providing data-driven insights to support strategic decision-making. You will partner deeply with teams across OtO to ensure that our users, our products, and our business have the models, data, and insights needed to make decisions and grow responsibly. Your expertise will help us understand our market better, improve our products, and ultimately achieve our mission of creating a more sustainable and fulfilling future.

As a Business Analyst at OtO, you will be at the heart of our product, collaborating closely with cross-functional teams to ensure our products meet the highest standards. It’s essential that you have a genuine enthusiasm for tech that can shine through to our product and the people who use it. Your role will be vital in driving innovation and efficiency within our processes, enabling us to deliver exceptional value to our customers and stakeholders.

What You’ll Do:

Collaborate with the product and engineering teams to understand our products and customers deeply.
Collect, clean, organize, analyze, and communicate product, customer, and market data to the Director of Product and Customer Experience.
Use data on returns, subscriptions, ecommerce performance and app performance to create and present weekly business reports to all stakeholders. Help design solutions based on data.
Lead our Beta Testers from conception to completion, including: designing effective beta tests, recruiting and retaining highly engaged beta testers, collecting and analyzing feedback on the program, compiling key metrics from the program and presenting to all stakeholders to keep them informed, and making improvements to the program as needed.
Set up a Google Analytics dashboard for the app.
Conduct market research to identify user needs and industry trends.
Support the launch and execution of new products by conducting vital customer and market research.
Continuously seek opportunities to innovate and improve company data collection and analysis processes.

To Succeed, You Will Need:

Bachelor's degree in business administration, data analysis, product management or a related field.
Skilled in SQL (min 1 year of experience)
Proficiency in Microsoft Office (Advanced Excel, PowerPoint, Word, Outlook).
1-3 years of experience in a product, consumer insights, data analyst or a business analyst role
The ability to analyze data, draw actionable insights, and present findings in a compelling manner (SQL is required and Python a bonus).
Excellent communication skills, the ability to write clearly and persuasively is a must (written samples required).
A high level of attention to detail, exceptional time management skills, self-starter, curious and eager to learn in a fast-paced startup environment.

What We Offer:

Attractive salary packages commensurate with industry standards.
A dynamic and inclusive work environment where your ideas and contributions directly shape the future of OtO.
Comprehensive benefits package covering health, dental, and more.
Engage in a collaborative and innovative work environment that nurtures creativity and teamwork.
Team-building socials and activities throughout the year.
Enjoy paid time off including our yearly holiday shutdown
Access to ongoing professional development opportunities, fostering career growth.
A genuine enthusiasm for tech that can shine through to our product and the people who use it.

If you are a results-oriented, strategic thinker with a passion for technology and an eagerness to grow, we encourage you to apply for this exciting opportunity. Join us in shaping the future of outdoor lawn care at OtO Lawn.

We are an equal opportunity employer, actively encouraging candidates from traditionally underrepresented groups to apply. Our workplace fosters inclusivity and is free from discrimination. We strongly believe that diverse experiences, perspectives, and backgrounds contribute to a better environment for our employees and a superior product for our users.

OtO Inc.

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Business Analyst