Summary/Objective
We are currently seeking a full-time User-Experience (UX/UI) Designer to join our team. The UX/UI Designer will ensure positive user experience through functional and creative designs that meet both business and client requirements.
Essential Functions/ Responsibilities
- Gather and evaluate business and user requirements, and conduct competitive analysis
- Visualize design concepts through comprehensive end-to-end user flows
- Leverage reusable components within a design system to ensure consistency and high-quality user experiences across products.
- Develop and deliver user flows, wireframes, mockups and prototypes that lead to intuitive user experiences, optimized for a wide range of devices and interfaces
- Identify and resolve user pain points through analysis and feedback to enhance the overall user experience
- Collaborate with team members and stakeholders to make strategic decisions and user-experience decisions related to core, and new, functions and features
- Present research, analyses, designs, and end results to team and key stakeholders
- Capable of quickly adapting and responding to shifts in priorities.
Supervisory Responsibility
This position has no supervisory responsibilities.
Education and Experience
- Bachelor’s Degree or equivalent experience in a relevant field
- 2-3 years of experience as an UX/UI Designer, intern, or similar role
- Proficiency in a variety of industry-specific software, including analytics and user testing tools
- Demonstrates excellent teamwork capabilities, facilitating effective collaboration with engineers, product managers, and business analysts
- A team player, equipped with strong communication skills and a positive, can-do attitude
- Strong UX writing skills are highly desirable
- Knowledge of user-centered design (UCD): conduct user research, user testing, A/B testing, rapid prototyping, heuristic analysis; address usability and accessibility concerns
- Enthusiastic about all things UX and other areas of design and innovation
- Familiar with and experienced in theming and scalable design
- A background in B2B2C is highly beneficial, and a basic understanding of iframes
- A basic understanding of ADA compliance and accessible design is preferred
- Knowledge/experience in Basic HTML5, CSS3, Javascript is a plus.
- Prior experience in banking is beneficial.
- Familiarity with AI technologies is advantageous.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods sitting at a desk and working on a computer. Specific vision abilities required by this job include close vision and ability to adjust focus. Must be able to lift up to 15 pounds at times.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel up to 5% may be required depending on business needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race,creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.
An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.