Job Description

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

The Opportunity

The purpose of the Content Creator is to develop and maintain content roadmap for in‐application educational content library. Leveraging end to end content production skills, the role will execute video content strategies for Investly, including content for educational purposes within the Investly application, as well as for use in social media channels. The role has a dual reporting structure, reporting into the Investly team, but also the Corporate Affairs & Social Media teams.

What You Will Do

Build and maintain a content library according the needs defined by the Investly marketing team and the social media team
Develop and maintain content roadmap for in-application educational content library
Work with subject matter experts in portfolio management, customer experience and marketing to prioritize highest impact content to educate users on investing and Investly
Continually identify needs for new in-app content, and integrate this to the working roadmap
Develop multi-segment content journeys targeted at specific client demographics
Development and maintain content roadmap for social media within the Investly Content Pillars strategy
Work with Marketing & Corporate Affairs team to develop roadmap for short-form content to be used in external channels such as social media
Work with legal & compliance to vet and approve content roadmap for marketing and acquisition purposes
To incorporate performance and feedback of video content in social channels to inform the roadmap
Track and analyze performance metrics, providing insightful reports and data driven recommendations
To script, film, direct and produce short-form video content in line with the content roadmaps
Collaborate with Customer Experience, Marketing, Corporate Affairs, Legal & Compliance to ensure that content scripts meet both marketing & legal needs
To produce all aspects of video all the way up to final approval by legal & corporate affairs
Ensure that produced content meets compliance requirements, is in line with Investly Tone, Voice & Brand Guidelines, and within Fidelity‐wide content standards and guidelines.

What We’re Looking For

Minimum post-secondary education (3-year program) or equivalent work experience
Degree in production, journalism, finance, or a related field is preferred
2+ years of relevant work experience in a similar role
An active portfolio of self-product social media content (i.e. Instagram, Tik Tok, YouTube Shorts) will be required
Experience working within the asset management industry or similar financial services organization within a media production environment would be an asset
Bilingualism in English/French is an asset

Skills And Knowledge

End to end video content production including planning, scripting, filming and editing
Excellent communication skills, both written and oral, are required
Understanding of digital technologies and emerging digital trends
Skill and Presence being in social media video content
The ability to work independently and in a self-directed manner
Creativity in communication styles and channels
The ability to follow defined processes when necessary
Interpersonal and influencing skills to achieve goals in Fidelity’s collaborative environment
Innovative thinker with a proactive approach to introducing new ideas and strategies
Project management skills with the ability to manage and deliver results through stakeholders
Ability to understand how to leverage data for decision making

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following

Awards

Canada's Top 100 Employers

Greater Toronto's Top Employers
Canada's Top Family-Friendly Employers
Canada's Top Employers for Young People

Great Place To Work™ Certified

Best Workplaces for Inclusion
Best Workplaces for Mental Wellness Best Workplaces for Today's Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams

Human Resource Director (HRD) - Best Place To Work

HRD - 5-Star Benefit Program
HRD - 5-Star Diversity & Inclusion Employer
Canadian Compassionate Companies – Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting

Designations

A Canadian Compassionate Company
Great Place to Work (Dec 2022 - Nov 2023)
Best Workplaces for Women 2023 by Great Place to Work

Fidelity Canada jobs

Content Creator