MaxMara is joining the Luxury row at Royalmount, a new shopping concept coming to Montreal with over 170 stores and 60 restaurants. Become part of the MaxMara team...apply below!

TITLE: Assistant Store Manager

REPORTS TO: Store Manager

OVERALL DUTIES:

The Assistant Store Manager in partnership with the Store Manager is responsible for business development in line with the brand’s strategy, overall management of the store, staff, merchandise and customer service. The Assistant Store Manager is responsible for achieving sales objectives, helping to build a highly motivated team and providing ongoing staff development and support.

CORE Responsibilities:

Customer Service

Stresses importance of building a local clientele and new client base
Assist associates with client service issues when needed
Ongoing reinforcement of all aspects related to clientling

Staff Development

Uses training as the tool to refine and enhance the knowledge expectations of the team
Ongoing performance management to ensure sales and KPI goals are consistently being met
Demonstrates leadership and leads by example
Maintains a strong floor presence
Develops, implements and executes strategic business plans for the store
Insures that the store environment that emulates the company DNA

Operations

Assist in developing store as according to brand’s overall objectives
Maintains inventory control following the policies and procedures to protect assets and meet the shrink goal
Manages the P&L for the store, controlling expenses and gross margin to achieve financial objectives
Ensures sell-through and stock levels are maximized for sales growth

Store Visuals

Enforce merchandise standards as set forth by visual department
Maintains and communicates strong product knowledge
Consistently upholds brand’s image

Human Resources

Assist the store manager with recruiting for staff opportunities
Supervise store personnel, insuring all company policies and procedures are being followed
Communicates effectively with the store team, co-workers and NY office
Create a positive store atmosphere that consistently motivates the team
And other duties assigned from time to time

REQUIRED SKILLS/EDUCATION

BA a plus
Minimum 3-5years of Retail Management experience; RTW luxury a plus
Product experience in luxury or high-end retail is strongly preferred
Strong interpersonal, organizational, and communication skills
Able to work independently as well as collaboratively
Proficient computer skills
Ability to manage conflict

Max Mara is an Equal Opportunity Employer. M/F/D/V

Max Mara Fashion Group jobs

Assistant Store Manager, Royalmount