Role: Business Analyst - Junior
Location: Toronto, ON (Hybrid)
Duration: 6 Month of Contract with possible extension
General Skills:
- Provide a comprehensive range of I&IT business analysis lead services in support of implementing initiatives relating to access to PHI in alignment with the provincial digital health strategy.
- Promote the appropriate application of I&IT to business problems; undertake a comprehensive business needs assessments and analysis of complex business requirements for IT business solutions. Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
- Lead and conduct business analysis in order to assess client’s business problems/opportunities and document the requirements. Develop options and prepare options analysis using both a quantitative and qualitative approach.
- Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives.
- Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Review and recommend logical architecture changes associated with I&IT asset transfer processes. Perform analysis via data flow diagrams, bubble charts, and process specifications.
- Monitor progress, resolve problems and report regularly to management and clients’ decision makers.
- Develop performance measures for evaluation, conduct follow-up and information gathering procedures. Participate in, co-facilitate, and facilitate interviews, working groups and requirement gathering sessions with business and I&IT stakeholders to define and manage projects.
- Participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis.
- Develop policy and procedures to improve efficiency, cost-effectiveness, and improve governance and/or organizational changes; develop information system documentation to support efficient I&IT operations; prepare reports and written findings and recommendations.
- Establish and maintain effective working relationships with all stakeholders when performing business analysis duties with agency staff, management of new delivery partners, vendors, etc. Act as a liaison of DHPB to facilitate communication between all relevant parties.
- Perform any other tasks as required in relation to business analysis associated with this project. Examples may include, but are not limited to:
- Create briefing notes, status reports, communications, etc.
- Jurisdictional scans to determine best practices, the context and enablers required for specific policy levers or initiatives relating to access to PHI; and
- Participate in governance, senior executive briefings, stakeholder meetings, advisory panels, working groups, committees, etc.
Skill Set Requirements:
Health sector and digital health experience:
- Strong understanding of the healthcare system, structures, processes, stakeholder groups and affected populations, and how healthcare services are delivered in the province based on extensive experience with Ontario’s health sector.
- Strong track record of experience with the ministry and its delivery partners, and in-depth knowledge of the levers and instruments of change.
- Strong knowledge of and experience with the digital health systems, programs, vendors, assets, and solutions in Ontario.
Business analysis:
- Demonstrated experience managing business projects and achieving successful results on time and on budget with high customer satisfaction.
- Demonstrated experience in process mapping, requirements gathering, program definition, and transition planning; and
- Demonstrated experience in leading program or organizational transformation initiatives.
Program and project management:
- Experience managing complex projects with a demonstrated track record of successful delivery within approved plan, scope and budget and business outcomes; and
- Demonstrated leadership and resource management skills including the ability to direct activities and manage a variety of professionals.
Stakeholder relationship management:
- Demonstrated experience working collaboratively with internal and external stakeholders and business partners.
- Strong ability to clearly communicate activities and expectations.
- Demonstrated experience resolving major conflicts and obstacles.
- Demonstrated ability managing cross-functional project teams and effectively working in a matrix environment.
Must Have:
- Strong understanding of the healthcare system, structures, processes, stakeholder groups and affected populations, and how healthcare services are delivered in the province based on extensive experience with Ontario’s health sector.
- Demonstrated ability to define objectives, develop strategic options analysis and to create action plans that outline tasks required for implementation phase.
- Demonstrated experience in leading program or organizational transformation initiatives.
